Privacy Policy
1. Introduction
At On The Go Girls (onthegogirls.com), we are deeply committed to safeguarding your personal data and upholding your rights to privacy and data protection. We recognize the importance of transparency, accountability, and trust when it comes to how your personal data is collected, used, stored, and shared. This Privacy Policy is designed to provide clear and comprehensive information about the data we may collect in connection with your use of our website, products, and services, as well as to outline your rights and how we fulfill our obligations under applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of our website located at onthegogirls.com, including individuals who browse our site, communicate with us, or engage with our services. On The Go Girls is the “data controller” for purposes of the GDPR, which means we are responsible for determining how and why your personal data is processed. If you are a California resident, this policy also serves as a notice of our data collection practices under the CCPA.
3. Categories of Data Processed
In the course of operating our website and delivering services, we may collect and process the following categories of personal data:
a. Usage Data
This includes information about how you use our website, such as your IP address, browser type, session duration, pages visited, time of access, and referring URLs.
b. Account Data
Personal information provided when creating or updating an account, including your full name, postal address, email address, and telephone number.
c. Profile Data
Information relating to your preferences, purchase history, behavior on the website, and other settings which personalize your experience.
d. Communication Data
Records of correspondence exchanged via email or through our support forms, including inquiries, complaints, and other contact history.
e. Technical Data
Information about the devices you use to access onthegogirls.com, such as device type, operating system, browser version, and system configurations.
f. Transaction Data
Details pertaining to orders and payments, including billing and shipping information, payment method, transaction identifiers, and related order history.
g. Preference Data
Data regarding your preferences in receiving marketing materials, participation in promotions, product interest, and opt-in statuses.
4. Legal Bases for Processing Personal Data
We process your personal data under the following legal bases, as outlined in Article 6 of the GDPR:
– Legitimate Interest: To improve our website and services, perform analytics, and communicate with you regarding transactional or support-related matters.
– Contract Performance: To fulfill our contractual obligations arising from your purchases, subscriptions, or account registration.
– Consent: For processing related to marketing communications, cookies that are not essential, and any optional surveys or experiences.
– Legal Obligation: Where necessary to comply with laws including financial, regulatory, and tax requirements.
For California residents, we collect and process personal data in accordance with the “business purposes” outlined in the CCPA.
5. Your Rights
Under GDPR and applicable data privacy laws, you have the right to:
– Access: Request confirmation on whether your data is being processed and access such data.
– Rectification: Request corrections to inaccurate or incomplete personal data.
– Erasure: Request deletion of your data under certain conditions, also known as the “right to be forgotten.”
– Restriction: Request the limitation of processing where disputes arise or as mandated legally.
– Portability: Request a machine-readable copy of your data to transfer it to another service provider or controller.
– Objection: Object to processing based on legitimate interests, including direct marketing.
– Withdraw Consent: You may withdraw your consent at any time for processing based on consent.
To exercise any of these rights, please contact us at [email protected].
California residents may also request:
– Disclosure: A detailed report of the categories and specific pieces of personal data collected, disclosed, or sold.
– Deletion: The removal of personal data we have collected.
– Opt-Out: The right to opt out of the sale of personal data, if applicable.
We do not sell personal data or share it for cross-context behavioral advertising as defined under the CCPA.
6. Security Measures
We implement globally recognized security measures to help ensure that your personal data is protected. These include:
– Encryption of data in transit and at rest
– Multi-factor authentication for data access
– Role-based access control for personnel
– Regular security audits and software patching
– Staff training on data protection best practices
– Secure physical and digital infrastructure
– Scheduled backups and disaster recovery systems
While we take reasonable steps to secure your data, no transmission over the internet can be guaranteed to be completely secure.
7. International Transfers
If your personal data is transferred outside the European Economic Area (EEA), including data accessed or processed by third-party service providers or partners, appropriate safeguards are in place. These include:
– Standard Contractual Clauses approved by the European Commission
– Certification under approved frameworks (such as Privacy Shield, where applicable)
– Binding corporate rules or other equivalent legally recognized mechanisms
We take all necessary measures to ensure your data receives an adequate level of protection as required by applicable data privacy laws.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. The retention periods are:
– Usage Data: 12 months from collection
– Account and Profile Data: As long as an account remains active or as required by law
– Transaction Data: Up to 7 years, for compliance with financial and tax regulations
– Communication Data: Up to 3 years from the date of last communication
– Preference Data: Until consent is withdrawn or preferences are changed
Upon expiry of these periods or upon valid request, data will be securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar technologies on onthegogirls.com to provide functionality, analyze performance, and deliver personalized experiences.
Types of cookies used include:
– Essential Cookies: Necessary for basic website operations and security.
– Functional Cookies: Enable personalization and remembered preferences.
– Analytics Cookies: Help us understand use patterns and improve experience.
– Performance Cookies: Assess the performance and stability of our services.
Third-party services (such as analytics providers and payment processors) may place cookies on your browser subject to their own privacy policies.
10. Cookie Management and Compliance
We provide a cookie consent banner in compliance with GDPR and CCPA requirements, allowing you to actively opt into or out of non-essential cookies. You may manage cookie settings via the banner or through your browser’s cookie controls.
California residents may exercise their opt-out rights by accessing our “Do Not Sell or Share My Information” link, where applicable.
11. Children Under 13
Our website is not directed to, and we do not knowingly collect personal data from, children under the age of 13. If we become aware that we have collected data from a child without verifiable parental consent, we will promptly delete that information. Parents or legal guardians who believe their child has submitted personal data may contact us at [email protected].
12. Policy Updates and Notifications
We may update this Privacy Policy periodically to reflect changes in legal, technical, or operational developments. Material changes will be communicated through prominent notices on onthegogirls.com and/or direct communications to registered users, where applicable. Continued use of the website indicates your acknowledgment of the updated policy.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
We affirm our commitment to complying with all applicable data protection laws and ensuring that your personal data is handled with care, transparency, and respect. Your privacy matters, and we welcome your feedback or concerns at any time.